account disabled

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Level 1

4 points

account disabled

Hi guys,

My account is disabled and i cant seem to be getting into my account (which registered with @me.com).

When I entered to icloud.com, it asked me to get reset password link via my email (which registered to @me.com, which I cant login in the first place, or i dont know where is the URL now). How am i going to reset and get back my account?

I tried to email to apple but they yet to respond to my enquiry since a month ago.

my case number is ****

<Personal Information Edited by Host>

iPad (3rd gen) Wi-Fi + Cellular

Posted on Oct 21, 2016 9:39 AM

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Answer 1

King_Penguin

Level 10

334,336 points

Oct 21, 2016 12:02 PM in response to radycool

Don't post case numbers, we are fellow users here on these forums and they are of no use to us

You've tried re-enabling the account by answering its security questions on the http://iforgot.apple.com ?

If you can't remember your answers to your questions try contacting Support in your country to get them and the password reset : Contact Apple for help with Apple ID account security - Apple Support - that is how you contacted them ?

When the password has been reset you might then need to log out and back into the account wherever you're using it : What to do after you change your Apple ID email address or password - Apple Support

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