heangjin
Level 1 (4 points)
Mac OS X

Q: Dictionary app keeps crashing

It keeps crashing since I updated to Sierra. I'm using it with Papers 3, Microsoft Onenote, and Scrivener mostly.

MacBook Pro (Retina, 13-inch,Early 2015), macOS Sierra (10.12)

Posted on Oct 21, 2016 11:25 AM

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heangjin

Q: Dictionary app keeps crashing

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  • by sterling r,

    sterling r sterling r Oct 22, 2016 8:04 AM in response to heangjin
    Community Specialists
    Oct 22, 2016 8:04 AM in response to heangjin
    Greetings, heangjin!


    Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with your Dictionary application. That is a great feature and I know I would want mine working properly as well. What you might want to try next are some specific restarts. Check out this article to Try safe mode if your Mac doesn’t finish starting up. While this article speaks about the computer not starting up properly, it can also run repairs and stop startup items that can cause issues.

    Another option you can try is in this article: How to test an issue in another user account on your Mac. This will allow you to check to see if the issue is user specific or system wide.

    Cheers!

  • by tygb ,

    tygb tygb Oct 22, 2016 9:17 AM in response to heangjin
    Level 2 (455 points)
    Mac OS X
    Oct 22, 2016 9:17 AM in response to heangjin

    Hello !

                Please click on go to go folder & type ~/Library find folder  preferences , right click on com.apple.DictionaryServices.plist  & move to trash .

    Restart the system & empty the trash .

    Thanks !

  • by heangjin,

    heangjin heangjin Oct 22, 2016 10:16 AM in response to tygb
    Level 1 (4 points)
    Mac OS X
    Oct 22, 2016 10:16 AM in response to tygb

    Thanks. But I can't find the file from the preference folder.

  • by tygb ,

    tygb tygb Oct 22, 2016 9:28 PM in response to heangjin
    Level 2 (455 points)
    Mac OS X
    Oct 22, 2016 9:28 PM in response to heangjin

    Restart , the system and  open dictionary I guess this plist will be recreated . if it is not shown , it is recommended to take back up of all data , & do a clean installation of Mac OS Sierra once again , ( clean the hard drive ) .

    As , in user library > containers > there is a last folder com.apple.Dictionary & it is not to be removed .

    A screen shot for reference :

    Screen Shot 2016-10-23 at 9.49.53 AM.png

    Thanks !