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Oct 21, 2016 3:06 PM in response to radiowatchby Carolyn Samit,Lost the ability to SYNC and backup my iPhone 6Plus and iPad mini
Make sure iTunes is up to date > Get the latest version of iTunes - Apple Support
For icons. Open the Finder then click View from the menu bar > Sort By > Snap to Grid
For scrolling. Check your settings in System Preferences > Mouse or Trackpad.
Every time I moves something ... make sure you are logged in as the administrator account.