donsj7
Level 1 (4 points)
iCloud

Q: Id activation

I was having an issue with the upgrade

Before the upgrade my passcodr content of 8 digit

Once i upgraded it become 6 automaticaly

Though i was not able to access my phone

However i used itune to help me

Once i reached the last step in completing

The access to the phone by puting my id for activation

It does not accept it ..

I dont know what is the reason

However i can use it to open the account

In the website of apple and icloud

 

So kindly assit in this case ASAP

 

Regards

iPhone 6s, iOS 10.0.3

Posted on Oct 21, 2016 5:27 PM

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donsj7

Q: Id activation

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  • Helpful answers

  • by zinacef,

    zinacef zinacef Oct 21, 2016 9:06 PM in response to donsj7
    Level 5 (6,072 points)
    Applications
    Oct 21, 2016 9:06 PM in response to donsj7

    Does the device have an Activation Lock on it?

  • by donsj7,

    donsj7 donsj7 Oct 22, 2016 1:54 AM in response to zinacef
    Level 1 (4 points)
    iCloud
    Oct 22, 2016 1:54 AM in response to zinacef

    Yeah its looked requier

    The id and the pass

    But its not working

  • by zinacef,

    zinacef zinacef Oct 22, 2016 8:24 AM in response to donsj7
    Level 5 (6,072 points)
    Applications
    Oct 22, 2016 8:24 AM in response to donsj7

    If the device has an Activation Lock on it and you are the original owner of the device, you will need to take it into your local Apple Store with proof of purchase (your receipt), and they should be able to help.

     

    However, if you are not the original owner, you will need to return the device to the original owner to have them remove the lock for you.  If that cannot be done, then the device, sadly, is useless to you, in which case, you may want to consider recycling it.