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Oct 22, 2016 1:14 AM in response to cortney2749by Jonathan UK,Hi
It may help to select a different payment method, including choosing None.
Follow the instructions here (including being sure to check that your address details fully match those on file with your card issuer):
- Change or remove your Apple ID payment information - Apple Support
- Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support
If you still need help, contact iTunes Support: