StevieB2685
Level 1 (4 points)
iPad

Q: iPhone 6 not recognized in iTunes

When trying to connect my iPhone 6 to iTunes, it no longer shows up. I tried resetting it thinking that was the problem, but that didn't work. Please help! Should I take it to my nearest Apple store and see what they can do?

 

Steve

iPhone 6, iOS 10.0.3, null

Posted on Oct 21, 2016 9:38 PM

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StevieB2685

Q: iPhone 6 not recognized in iTunes

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  • by sberman,

    sberman sberman Oct 21, 2016 10:14 PM in response to StevieB2685
    Level 8 (41,090 points)
    Oct 21, 2016 10:14 PM in response to StevieB2685

    Are you using the current iOS (10.0.2)?  If so, you must have iTunes 12.5.1 or later because that is required to communicate to iOS 10.

     

    iTunes 12.5.1 requires Windows 7 or later, or OS X 10.9.5 or later.

     

    Do you meet all these requirements?