Help connect to iTunes
IPhone 5 can't connect to ITunes to download game from App Store, tried all the trouble shootings didn't help, how to fix this
iPhone 5, iOS 9.3.5
User profile for user:
i_rina
User level:
Community Specialist
Greetings MaciGirl2,
Thank you for using Apple Support Communities. It seems like you want to connect the iPhone to a computer and sync a game over using iTunes. You don't mention exactly what is happening when you say it won't connect.
If iTunes is not recognizing the iPhone I would recommend you read this article, it may be able to help troubleshoot the issue.
If iTunes doesn't recognize your iPhone, iPad, or iPod
Thank you for using Apple Support Communities. It seems like you want to connect the iPhone to a computer and sync a game over using iTunes. You don't mention exactly what is happening when you say it won't connect.
If iTunes is not recognizing the iPhone I would recommend you read this article, it may be able to help troubleshoot the issue.
If iTunes doesn't recognize your iPhone, iPad, or iPod
Another thing you can do is try to sync the iPhone with iTunes over Wi-Fi.
Sync your iPhone, iPad, or iPod touch with iTunes using Wi-Fi
If you are trying to download an app from the iTunes store, you can try to download it from the iPhone itself too.
Use the App Store on your iOS devices, Apple TV, or computer
Take care.