Since the iOS update in September, I have been missing a lot of my Contacts both on my iPhne 6S and my iPad Air2! Help!
Sonce the iOS update in September, I have lost a lot of my Contacts. Why?
iPhone 6s, iOS 10.0.1
User profile for user:
sterling r
User level:
Community Specialist
Hello sillymesylvie,
Thanks for asking about your contacts here in the Apple Support Communities. With the information provided, I am unable to offer an answer as to why you are experiencing this, but I am happy to offer something to try to resolve this for you.
The first thing we want to ensure is that all your data is safe. You can make a backup in iCloud or iTunes using this article : How to back up your iPhone, iPad, and iPod touch .
Thanks for asking about your contacts here in the Apple Support Communities. With the information provided, I am unable to offer an answer as to why you are experiencing this, but I am happy to offer something to try to resolve this for you.
The first thing we want to ensure is that all your data is safe. You can make a backup in iCloud or iTunes using this article : How to back up your iPhone, iPad, and iPod touch .
Once your data is safe, please open this help article: Get help using iCloud Contacts, Calendars, or Reminders. There is general troubleshooting, and once all that is done, please move down to the iOS specific section.
Thanks again and have a great rest of your day.