Bluetooth mouse won't reconnect

So far since I've updated to 10.12.3 I don't think I've had to open the bluetooth preferences pane and my MX Master has stayed connected. However, the day I updated to 10.12.3 I also downloaded the newest version of Logitech Options 6.40.106 as I noticed the version I had was out of date and wasn't updating automatically.

So, installed. The Bluetooth preferences panel still shows all 3 Logitech mice as generic Bluetooth devices, not as mice specifically. After I finish this, I will let the computer go to sleep normally and see if the Options update helped with that...

MacOS 10.12.3. and a brand new MS Designer Mouse - will not reconnect after mac is woken from sleep. Pressing mouse buttons, on/off, 3 or 5 seconds, doesn't help either. Thinking about returning the mouse back to the store and getting a wired USB mouse instead... any suggestions?

OK, two days after: no change. The mice (all 3) still show up as generic Bluetooth devices and when the computer times out (30 minutes and the screen saver kicks in on power), except for the very first time the mouse is unresponsive on login. I must open the Bluetooth panel to get it to reconnect, which it does successfully every time.

I can't help but think this is a result of the mice not being properly identified, so the OS is not waking the connection. Not sure if that is an issue belonging to Logitech or Apple, although given that there are others with Microsoft mice who have the same problem, I would guess this lands on Apple to fix.

Does anyone know if there is a hack to edit a PLIST and change the device type for paired devices? Maybe that would work at least temporarily...?

I had exactly the same mouse for couple of weeks had the same issue. I have tried every resource but no luck ended up returned the mouse. Spent too much time trying to resolve it but if apple decided to restrict certain mouse on the bluetooth mouse list then there is nothing you can do. I have replaced it with the Magic Mouse 2 instead although it's a big different on price but stress-free.

Like others I have this problem: constantly with Logitech MX Master or Anywhere 2 mice, rarely with a Logitech keyboard. Lately it's gotten much worse: I had to start turning bluetooth on and off on my iMac because not even turning the mouse on/off nor re-pairing was working (I had to plug in the magic keyboard and use Siri to turn the BT back on). Now not even that is working! I've also always had trouble with BT headphones--slightly better with AirPods than Beats or another brand using BT 2.0 I think, but still not great. Clearly the bluetooth bandwidth is being easily overwhelmed. I really hope there is a software fix for this. I never had this trouble until I got a 2015 iMac, so I'm worried the trouble might also involve that version of the BT antennae.

Hi,

Any updates to this issue? I have Logitech bt adapter that reconnects every time after reboot/sleep. But mouse (MS designer) reconnects only when You open BT preferences, then it suddenly automatically connects.

its this only Sierra issue?

I do believe so. I haven't had issues until I upgraded to Sierra. Fortunately they appear to have subsided for the most part. Instead of having to open the bluetooth preference pane daily, it's been happening less often but still an issue.

Same exact issue with a bluetooth arc touch mouse, so frustrating as I love the mouse. Going to have to return by the sounds of it?

Tried the Magic Mouse but don't like that at all, the one button and lack of ability to keep hold of it make it rubbish as a portable solution

Incredibly, same problem here, Microsoft Arc Mouse, MacBook Pro with Mac OS Sierra 10.12.3, mouse pair, but not reconnect after wake up. The incredibly part is that this problem is around three months now (considering the post of stainlessstil) and there is no solution yet. Come on Apple!

Same mouse problem on my mid-2014 15" MacBook Pro.

Mine is also a Microsoft Arc Touch Bluetooth Mouse, which is otherwise a fantastic piece of kit. Under OS X Sierra it constantly disconnects and requires repairing.

This is very frustrating. The mouse used to work just fine, but now I cannot rely on it.

Apple, please get this fixed as soon as possible. Standard Bluetooth devices should work with a laptop as pricey as a MacBook.

One solution for those of you who still can return your Microsoft Arc Bluetooth mouse is to do so and then buy the Microsoft Arc Touch Wireless Mouse. The same mouse but with a little USB adapter for 2.4 GHz wireless connection ... ie not Bluetooth

see https://www.microsoft.com/accessories/en-us/products/mice/arc-touch-mouse/rvf-00 052

This version is also wireless but not Bluetooth right? Have u tested it? This version works? Like if I get one it is actually a USB connection with the Mac but it connects to the mouse wirelessly? So we could forget about the issues with the Bluetooth....Because it is a USB connection with the Mac, please tell me u have tested it and it works...

After a few attempts parring the mouse I noticed the plst created a new log and the system registered but as many of you noticed fail to pair. I ran the console to see the logs on the system and it seems to fail down at the kernel level that the OS has implemented to the hardware.

5/17/17 10:32:48.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

Currently imaging a nother machine to test with an older OS. any one know what OS the mouse used to work on?