Q: Cant update to Sierra: Hash mismatch
I have looked through a few existing posts that report an inability to update to Sierra, and tried all suggestions to no avail. None of the questions I found included log data, so I will post mine here.
Scenario:
When attempting to download Sierra, the download gets to 10.3mb and then resets back to zero and tries again.
Cause:
Hash mismatch on downloaded update
Fix:
Unknown
from commerce.log:
Oct 22 13:00:13 --- last message repeated 6 times ---
Oct 22 13:00:13 Lancer storedownloadd[367]: HashedDownloadProvider: Hash mismatch (8b34f28e4b38857e8aa02b3819688f4b should be a6da6f01697569920284b18206dc3361)
Oct 22 13:00:13 Lancer storedownloadd[367]: ISStoreURLOperation: Chose not to retry after error: Error Domain=ISErrorDomain Code=8 "Hash mismatch" UserInfo={report-details={
"bytes-read" = 10158080;
"md5-computed" = 8b34f28e4b38857e8aa02b3819688f4b;
"md5-expected" = a6da6f01697569920284b18206dc3361;
}, NSLocalizedDescription=Hash mismatch}
Oct 22 13:00:13 Lancer storedownloadd[367]: AssetDownloadOperation: Asset download cancelled/failed. Will do retry #2? 1
Oct 22 13:00:13 Lancer storedownloadd[367]: ISStoreURLOperation: Starting URL operation with url=http://osxapps.itunes.apple.com/apple-assets-us-std-000001/Purple62/v4/af/5f/9d/ af5f9d8e-cf9c-8147-c51c-c3c1fececb99/jze1425880974225146329.pkg / bagKey=(null)
Oct 22 13:00:13 Lancer storedownloadd[367]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://osxapps.itunes.apple.com/apple-assets-us-std-000001/Purple62/v4/af/5f/9d/ af5f9d8e-cf9c-8147-c51c-c3c1fececb99/jze1425880974225146329.pkg
Oct 22 13:00:13 Lancer storedownloadd[367]: <HashedDownloadProvider: 0x7f99d9f274c0>: Opening file /var/folders/df/n3tjpkw91d96r5xcw0xd9nnw0000gn/C/com.apple.appstore/1127487414/ jze1425880974225146329.pkg returning file descriptor 6 (0 streamed)
Oct 22 13:00:16 Lancer storedownloadd[367]: AssetDownloadOperation: Subtracted 0 already-downloaded bytes from required space (now requires 4765087512 bytes)
Oct 22 13:00:16 Lancer storedownloadd[367]: sending status (macOS Sierra): 0.000000% (-1.000000)
Oct 22 13:00:21 --- last message repeated 3 times ---
Oct 22 13:00:21 Lancer storedownloadd[367]: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/df/n3tjpkw91d96r5xcw0xd9nnw0000gn/C/com.apple.appstore/1127487414/ jze1425880974225146329.pkg
MacBook Pro with Retina display, OS X El Capitan (10.11.6)
Posted on Oct 22, 2016 4:13 AM