Apple Watch screen flashes instantly

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Level 1

4 points

Apple Watch screen flashes instantly

Hi,

i have an apple watch series 2 and I noticed a problem with the screen.

In low light environment when I hit the screen to wake up it instantly flashes the whole screen and then it shows the watch face. It does the same with the crown. Have you experienced something like that?

Apple Watch Series 2

Posted on Oct 22, 2016 12:47 PM

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Answer 1

Jonathan UK

Level 10

164,021 points

Oct 23, 2016 1:52 AM in response to dimitrisskar

Hi

That behaviour is not normal. The following steps may help (check after each):

Restart both your iPhone and your watch, turning both devices off together, then restarting your iPhone first:

Unpair and re-pair your watch:

The Watch app on your iPhone takes a backup of your watch when unpairing via the app. Choose to Restore from Backup when offered the option during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
Unpair your Apple Watch and iPhone - Apple Support
Set up your Apple Watch - Apple Support

If the issue persists, I suggest that you contact Apple Support (mail-in service may be available) or make a Genius Bar reservation to arrange for your watch to be inspected and, if recommended by Apple, serviced or replaced under warranty:

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