HT207188: About the Home button on iPhone 7 and iPhone 7 Plus

Learn about About the Home button on iPhone 7 and iPhone 7 Plus
I hate Iphone 7
Level 1 (4 points)
iPhone

Q: iphone 7 home button not responding

iphone 7 home button not responding

iPhone 7, iOS 10.0.3

Posted on Oct 22, 2016 5:24 PM

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I hate Iphone 7

Q: iphone 7 home button not responding

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  • by sarah_s1,

    sarah_s1 sarah_s1 Oct 23, 2016 10:04 AM in response to I hate Iphone 7
    Community Specialists
    Oct 23, 2016 10:04 AM in response to I hate Iphone 7
    Hi,

    I understand that you're having some issues with your home button not responding on your iPhone 7. I know it's important for all of the buttons on your devices to work properly, so I'm happy to help.

    Does your button respond at all, or only intermittently?

    Check out the troubleshooting that we offer in this article:

    Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

    If the Home button doesn't work

    The Home button is on the front of your iOS device, at the bottom. If the Home button doesn't work, follow these steps:

    1. Press the Sleep/Wake button to lock your device.
    2. Wait a couple of seconds.
    3. Press the Home button. Your device should wake up.

    If your device doesn't wake up, follow these steps. Test the Home button after each step:

    1. Restart your device.
    2. Check for debris or dirt around the Home button and clean it with a soft cloth.
    3. Remove any protective film or case that covers the Home button.

    If the Home button still doesn't wake the device, or if the button is damaged, contact Apple Support.

     


    Thanks for using the Apple Support Communities. Cheers!