IOS update 10.0.2 on my 6Plus iphone

Question

IOS update 10.0.2 on my 6Plus iphone

After installing the latest update on my iPhone, I have had several glitches.

1) Most annoying is that my texts lock up during typing and I have to close out. When I go back in anything I have already typed is gone.

2) When typing I occasionally have letters move upward on the screen in a tab-like shape and enlarge. It locks up preventing me from completing the sentence.

Any advice is appreciated!

iPhone 6 Plus, iOS 10.0.2

Posted on Oct 22, 2016 3:21 PM

Reply

Answer 1

brenden dv

Community Specialist

Oct 23, 2016 11:00 AM in response to GoldsboroGirl

Hi GoldsboroGirl,

I understand that you are having some issues with the text when sending messages on your iPhone. I know it's important to be able to reliably keep in touch with friends and family, so I'm happy to help.

Do you see this issue when typing in any other apps?

To start, let's force the Messages app to close and then restart your iPhone. Follow the steps in these articles to do so:

Force an app to close on your iPhone, iPad, or iPod touch - Apple Support
Restart your iPhone, iPad, or iPod touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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Answer 2

Oct 23, 2016 11:04 AM in response to brenden dv

Thank you for your reply. Unfortunately I have tried this several times but it still does not solve the issue. Can you suggest another option?

Reply

Answer 3

raina_b22

Community Specialist

Oct 23, 2016 12:19 PM in response to GoldsboroGirl

GolsboroGirl,

Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources:

Contact Apple Support

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