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Q: iphone 5 stuck on apple screen ios 10
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Oct 23, 2016 10:12 AMby brenden dv,Hi athanasios190,
I understand that your iPhone is not responding and preventing you from connecting it to iTunes. I know that it's important for your iPhone to work reliably, so I'm happy to help.
In the title of your post, you mention that your iPhone is stuck on the Apple screen. If that's the case, check out the troubleshooting that we have here:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
In the body of your post, you mention that your iPhone is stuck on the home screen. If that's the case, we offer additional troubleshooting here:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Thanks for using the Apple Support Communities. Cheers!
