iphone 5 stuck on apple screen ios 10

My iphone 5 stuck on home screen after i updated an app. Cant open it or connect it to itunes

iPhone 5, iOS 10

Posted on Oct 22, 2016 6:05 PM

Reply
1 reply

Oct 23, 2016 10:12 AM in response to athanasios190

Hi athanasios190,

I understand that your iPhone is not responding and preventing you from connecting it to iTunes. I know that it's important for your iPhone to work reliably, so I'm happy to help.

In the title of your post, you mention that your iPhone is stuck on the Apple screen. If that's the case, check out the troubleshooting that we have here:

If your iPhone, iPad, or iPod touch won't turn on - Apple Support

In the body of your post, you mention that your iPhone is stuck on the home screen. If that's the case, we offer additional troubleshooting here:

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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iphone 5 stuck on apple screen ios 10

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