Smexistar
Level 1 (4 points)
iOS Apps

Q: Facebook Update

Okay so the new facebook update came out and obviously i updated the app. After did my phone went completely black so i restarted my phone and it stayed on the apple logo screen until it overheated and came off

Please Help.

i have an iphone 6s and this is the first time my phone has ever given any problems

iPhone 6s, iOS 9.3.2

Posted on Oct 22, 2016 6:39 PM

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Smexistar

Q: Facebook Update

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  • by irina_w,

    irina_w irina_w Oct 23, 2016 10:39 AM in response to Smexistar
    Community Specialists
    Oct 23, 2016 10:39 AM in response to Smexistar
    Hey Smexistar,


    Thanks for reaching out for help in Apple Support Communities. I can see you've run into some overheating issues after a recent update and would like to offer some help. If your iPhone 6S is hotter than usual and you believe there may be a hardware issue, please visit an Apple Retail Store or Apple Authorized Service Provider in your area with the information in the link below. We'd like to take a look at this in person.

    Find Locations


    Cheers.