HT205362: Set up Find My iPhone, iPad, Apple Watch, and Mac

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venkat102
Level 1 (12 points)
Mac OS X

Q: how to activate i phone 4 s while updating the phone it is asking acivation id password

how to activate i phone 4 s while updating the phone it is asking acivation id password

Posted on Oct 22, 2016 10:19 PM

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venkat102

Q: how to activate i phone 4 s while updating the phone it is asking acivation id password

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 23, 2016 4:30 AM in response to venkat102
    Level 8 (39,854 points)
    Apple Watch
    Oct 23, 2016 4:30 AM in response to venkat102

    Hi

     

    You appear to be describing Activation Lock, which prevents unauthorised use of the iPhone if it is lost or stolen.

     

    This can be disabled only by the previous owner either entering their Apple ID and password on the device or by them removing the iPhone from their devices list in Find My iPhone via iCloud.com.

     

    If you cannot arrange for either of these steps to be taken, then you will be unable to use the iPhone. There is no way around this security feature.

     

    More information and instructions:

    Turn off Find My iPhone Activation Lock - Apple Support