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Oct 23, 2016 10:58 AM in response to hannahdobbs199827by irina_w,Hello hannahdobbs199827,
Thank you for using the Apple Support Communities. I know having an issue with sound while using FaceTime is not what you expect. The good news is the following steps will be helpful in resolving your issue of your boyfriend sounding unclear while on a FaceTime call with you:
Get help with the microphones on your iPhone, iPad, and iPod touch
Cheers!
