Q: safari cannot open
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Oct 23, 2016 2:09 AMby dominic23,Please run EtreCheck and post the report here.
Download it, open Downloads folder, click on it to open and select ”Open”.
Select a problem from the “Choose a problem” popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy to Clipboard”, and then paste it when you reply.
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Oct 23, 2016 6:42 AMby Eric Root,You should be able to start a new reply, click in the reply to insert the cursor, and then command - V.
If the log won’t post, try posting it here and provide a link in a reply Pastebin
Safari Corruption See post by Linc Davis
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Oct 23, 2016 7:16 AMby unbeldivedremo,EtreCheck version: 3.0.6 (315)
Report generated 2016-10-23 14:02:47
Download EtreCheck from https://etrecheck.com
Runtime 3:07
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Other problem
Description:
Safari cannot open
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2,5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 389
Intel HD Graphics 4000
Color LCD 1280 x 800
macOS Sierra 10.12 (16A323) - Time since boot: about 14 days
APPLE HDD ST500LM012 disk0 : (500,11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (433.42 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N ()
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
~/Library/LaunchAgents/com.sourcesoftwarehub.AppTech.plist
One adware file found. [Remove]
[not loaded] 7 Apple tasks
[loaded] 168 Apple tasks
[running] 96 Apple tasks
[not loaded] 42 Apple tasks
[loaded] 155 Apple tasks
[running] 105 Apple tasks
[not loaded] com.google.keystone.agent.plist (2016-10-18) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2016-10-18) [Support]
[loaded] com.adobe.fpsaud.plist (2016-09-24) [Support]
[loaded] com.google.keystone.daemon.plist (2016-10-18) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-02-12) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-10-18) [Support]
[running] com.sourcesoftwarehub.AppTech.plist (2016-10-18) Adware! [Remove]
~/Library/Application Support/AppCommon/AppTech
iTunesHelper Program (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
FlashPlayer-10.6: 23.0.0.185 - SDK 10.9 (2016-10-18) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
Flash Player: 23.0.0.185 - SDK 10.9 (2016-10-18) [Support]
Google Earth Web Plug-in: 7.1 (2016-10-18) [Support]
JavaAppletPlugin: Java 8 Update 111 build 14 (2016-10-18) Check version
Flash Player (2016-09-24) [Support]
Java (2016-09-23) [Support]
Time Machine not configured!
6% WindowServer
6% mds_stores
2% kernel_task
1% fontd
1% mds
548 MB kernel_task
377 MB Vivaldi Helper(3)
209 MB Microsoft Outlook
160 MB mdworker(17)
152 MB Skype
51 MB Free RAM
3.95 GB Used RAM (918 MB Cached)
211 MB Swap Used
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Oct 23, 2016 7:46 AMby Eric Root,You have adware installed. Run the report again and where you see the red Adware, click Remove. Once complete, run the report again and post a copy into a new reply.
Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy.
Malwarebytes Anti-Malware for Mac 10.8 and later
What should I do if Malwarebytes Anti-Malware for Mac didn't solve my problem?
