hazem.edo
Level 1 (4 points)
iPhone

Q: I'm not able to change back the passcode from 6 digits to 4 digits.

Hello!

 

Would somebody help me for my issue which is :  I'm not able a while ago to change my pass-code from 6 digits to 4 digits .  when I'm trying to do so ,  it only shows me 6 digits option and Alphanumeric option but there is no option for 4 digits.

 

Thanks.

iPhone 6, iOS 10.0.2

Posted on Oct 23, 2016 3:06 AM

Close
hazem.edo

Q: I'm not able to change back the passcode from 6 digits to 4 digits.

  • All replies
  • Helpful answers

  • by dilbert41,

    dilbert41 dilbert41 Oct 23, 2016 3:51 AM in response to hazem.edo
    Level 4 (3,719 points)
    iTunes
    Oct 23, 2016 3:51 AM in response to hazem.edo

    You'll find several settings and options:

    • Turn Passcode Off: Tap this option to turn off your passcode.
    • Change your passcode: Enter a new six-digit passcode. Or tap Passcode Options to switch to a four-digit numeric code, a custom numeric code, or a custom alphanumeric code.
    • Require Passcode: By default with this setting, as soon as you lock your screen, you need to enter your passcode to unlock. If you don't want an immediate passcode requirement, change this setting (For your security, if you use Touch ID or Apple Pay, you can't change the immediate passcode requirement).
    • Allow Access When Locked: Use this option to allow access to some features when your device is locked, including Today View, Notifications View, Siri, Reply with Message, Home Control, and Wallet.
    • Erase Data: Choose whether to erase your device automatically after ten failed passcode attempts.

  • by hazem.edo,

    hazem.edo hazem.edo Oct 23, 2016 4:36 AM in response to dilbert41
    Level 1 (4 points)
    iPhone
    Oct 23, 2016 4:36 AM in response to dilbert41

    Dear dilbert,

    even the passcode " turn off " option is not activated and I told you that there is no option to change it from 6 digits to 4.

    I tried all that ways but it doesn't work out.

    Thanks.

  • by dilbert41,

    dilbert41 dilbert41 Oct 23, 2016 6:14 AM in response to hazem.edo
    Level 4 (3,719 points)
    iTunes
    Oct 23, 2016 6:14 AM in response to hazem.edo

    When you try to turn off passcode you will be prompted to enter your current passcode before it will switch off.  Are you seeing that prompt ?

  • by KiltedTim,

    KiltedTim KiltedTim Oct 23, 2016 6:17 AM in response to hazem.edo
    Level 9 (56,602 points)
    iPhone
    Oct 23, 2016 6:17 AM in response to hazem.edo

    If you have a corporate Exchange account on your phone, the administrators can enforce certain policies on your device including the requirement for a passcode, minimum passcode length, etc. If that's the case, you will not be able to remove the passcode or change the passcode length until you remove the Exchange account from your phone. If you re-add the account, the rules will once again be enforced.