We are trying to buy credits (Diamonds) for Pixel Gun 3D. I loaded $25 onto iTunes which now reflects in our account.
I then used our iPad to launch the game and purchase the credits. We are then asked to confirm the inApp purchase and when we press 'Buy', a message comes up that the purchase was unsuccessful, and for assistance to contact iTunes.
Any ideas on how this purchase could be completed?
Regards,
Saar
Have you done as the message tells you to do and contacted iTunes Support ? If not you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag (the country where you are, and which is therefore the country on your account)
- click on Contact Support towards the top right
- click on Get Help under 'Talk To Us'
Or use this form : https://www.apple.com/emea/support/itunes/contact.html
Credits for Pixel Gun game
