AlanMac1958
Level 1
(4 points)
iTunes
Q: I have refreshed my Win 10 PC and am trying to load iTunes, but get the following message when I start the install: "This app can't run on your PC"
I have refreshed my Win 10 PC and am trying to load iTunes, but get the following message when I start the install: "This app can't run on your PC"
Windows version is: Windows 10 Home, Version 1607, Build 14393.321 64-bit operating system
Download file: iTunes6464Setup.exe downloaded 23/10/16.
by Allen A,Solvedanswer
Allen A
Community Specialists
Hi AlanMac1958,
I understand that you've refreshed your computer and now you are unable to install iTunes. I know that it's important to have the right software on your devices, so I'm happy to help.
First, make sure that all of your Windows updates are installed. Then check out the remaining troubleshooting that we have outlined here:
If you can't install or update iTunes for Windows - Apple Support
Thanks for using the Apple Support Communities. Cheers!
I understand that you've refreshed your computer and now you are unable to install iTunes. I know that it's important to have the right software on your devices, so I'm happy to help.
First, make sure that all of your Windows updates are installed. Then check out the remaining troubleshooting that we have outlined here:
If you can't install or update iTunes for Windows - Apple Support
Thanks for using the Apple Support Communities. Cheers!
