User profile for user: waffles621
waffles621 Author
User level: Level 1
24 points

What does ols prefix stand for at the beginning of a URL address?

After entering username and password, my attempts to log on to a website are unsuccessful. I get the message that "the website is unavailable at this time". I've never experienced a problem logging on to this site before. It belongs to my power utility company. I noticed the prefix ols in the first segment of the URL address. What does ols stand for? Is it related to Oracle?

Partial Example of address: https://ols.duke-energy.com/etc.


OS X El Capitan 10.11.6, iMac 27 in (Summer 2010) 2.8 GHz i5, 16 GB memory

iMac, OS X Yosemite (10.10.3), iMac 27 in (Summer 2010) 2.8 GHz i5

Posted on Oct 23, 2016 2:31 PM

Reply
3 replies
User profile for user: Carolyn Samit
Carolyn Samit
User level: Level 10
166,309 points

Oct 23, 2016 3:37 PM in response to waffles621

"What does ols prefix stand for at the beginning of a URL address?"


Relates to login issues. Not Oracle.



Delete cookies then try the site again.


From your Safari menu bar click Safari > Preferences then select the Privacy tab.


Click either Remove Website Data or Manage Website Data then click Remove All.


Then go to your Safari menu bar, click History > Clear History.


Quit then relaunch Safari and try the site again.



If the problems persists, you may have a Safari extension or third party plug-in installed that's causing a conflict.


From the Safari menu bar click Safari > Preferences then select the Extensions tab. Uninstall one extension then quit and relaunch Safari to test.


If it's not an extensions issue, try troubleshooting third party plug-ins.


Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What does ols prefix stand for at the beginning of a URL address?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up