waffles621
Level 1 (11 points)
Mac OS X

Q: What does ols prefix stand for at the beginning of a URL address?

After entering username and password, my attempts to log on to a website are unsuccessful. I get the message that "the website is unavailable at this time". I've never experienced a problem logging on to this site before. It belongs to my power utility company. I noticed the prefix ols in the first segment of the URL address. What does ols stand for? Is it related to Oracle?

Partial Example of address: https://ols.duke-energy.com/etc.

 

OS X El Capitan 10.11.6, iMac 27 in (Summer 2010) 2.8 GHz i5, 16 GB memory

iMac, OS X Yosemite (10.10.3), iMac 27 in (Summer 2010) 2.8 GHz i5

Posted on Oct 23, 2016 2:31 PM

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waffles621

Q: What does ols prefix stand for at the beginning of a URL address?

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  • by Carolyn Samit,Helpful

    Carolyn Samit Carolyn Samit Oct 23, 2016 3:37 PM in response to waffles621
    Level 10 (124,779 points)
    Apple Music
    Oct 23, 2016 3:37 PM in response to waffles621

    "What does ols prefix stand for at the beginning of a URL address?"

     

    Relates to login issues. Not Oracle.

     

     

    Delete cookies then try the site again.

     

    From your Safari menu bar click Safari > Preferences then select the Privacy tab.

     

    Click either Remove Website Data or Manage Website Data then click Remove All.

     

    Then go to your Safari menu bar, click History > Clear History.

     

    Quit then relaunch Safari and try the site again.

     

     

    If the problems persists, you may have a Safari extension or third party plug-in installed that's causing a conflict.

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Uninstall one extension then quit and relaunch Safari to test.

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

  • by waffles621,

    waffles621 waffles621 Oct 23, 2016 3:44 PM in response to Carolyn Samit
    Level 1 (11 points)
    Mac OS X
    Oct 23, 2016 3:44 PM in response to Carolyn Samit

    Thank you, Carolyn. Do you have any idea what the URL segment ols  stands for?

  • by Csound1,

    Csound1 Csound1 Oct 23, 2016 3:47 PM in response to waffles621
    Level 9 (51,447 points)
    Desktops
    Oct 23, 2016 3:47 PM in response to waffles621

    O lá Sailor ?

     

    Probably not