I am getting a nightmarish experience with Apple support. I am trying to get a web access to get a status on a case I opened on behalf of a relative and it seems no such interface exists. Seriously?
null-OTHER, iOS 10.0.3
this is a volunteer forum, we dont' have that information avaiable to us.
If apple opened a case and an email was given to them the case information would have been sent to that account.
contact apple using the 'contact us' at the bottom of this page to speak with apple
otherwise you can leave Apple feedback with your concern
apple.com/feedback
How to get an updated status on a case?
