Hello.Just installed iOS 10.1 and health data is gone(?).As soon as I updated,I can see no health data.In the health calendar some days are empty some have infinite loading circle.It looks like it wont track new data as today's date is empty too. The data may still be there because I can still see it with a fitness app like Lark.Very strange.Anyone else with this issue?
iPhone 7, iOS 10.0.2, INSTALLED iOS 10.1
same problem. I'm on the latest 10.3.2, did almost everything which is mentioned in various Health app related issues but still no luck. On top of losing my recorded activities for the last two years and more, even if i try to update my personal info (like name, date of birth etc), the app doesn't retain it. So definitely something wrong with the app!
I was having same problem. Updated to 10.3.3, app stopped working. I was finally able to get it to work: Settings/Privacy/Health. Turn it back on. Appears the update turned it off for some reason. Hope this works for you too.
Yes, same problem here.
I tried this but the problem was the same:
Restore iPhone to iOS 10.0.3
Restore from archived backuup
(health data is back)
Update to 10.1
(health data is gone)
Going back to 10.0.3 again :-(
I too have same problem. Upgraded from 10.0.3 to 10.1 health data lost
Finally a thread with the issue I'm having!
Upgraded from 10.0.3 to 10.1 and lost everything.
A few weeks ago i had the same issue when i was on the 10.1 Beta and ended up restoring back about a month through iTunes to get everything back on 10.0.3. Seems like ill be doing the same again.. another month back in the past and back to 10.0.3 😟.
UPDATE: If I try to set a stat to favourites,the switch will instantly turn off on its own.Also,if I try to export data,the Health app will crash to home screen.
Hi 🙂 could you guys try tu download an app like Steps+ ? For me it works, it shows my today`s activity and it shows activity for the previous days I can`t load in apple health. Maybe it might be a temporary help 🙂
I updated on 10/24 to 10.3 - checked today (I've always been one to wait and let others find the problems but no not this time) and all my data in the activity app is gone as many of you have experienced. I also can not update activity from my watch to my phone. I did all the normal stuff from hard resets to re-pairing my watch. My watch still won't update to the my iPhone 7 after all these steps.
I think it's time that Apple - here me Apple - allows for an easy way to downgrade to an iOS version that works. I have a backup so I can do the recovery mode restore backup crap but.....
Apple get your act together and get this fixed. While you're at it, tell your Tech Support this problem is happening. I called support today and we went through everything I had already done. Still they did not seem to know that this was happening to many, many folks. I only found out through an online article - http://www.forbes.com/sites/gordonkelly/2016/10/26/apple-ios-10-1-apple-health-l ost-data-problem/#76a76e4d2dc7
Don't keep us in the dark Apple. This should be widely known and you should have a solution today even if that means giving us an easy optional rollback to the previous version.
iOS 10.1.1 has solved the problem 🙂.
Yes 10.1.1 worked. All my data reappeared. Best was that data from watch during time the app was acting up was saved. It's like it never happened. I had heard data was always there just app wasn't reading it. Looks to be the case. Hooray
The 10.1.1 fix may not work for everyone. I still have the same symptoms with 10.1.1 and also with 10.2.
I have the same problem.
My Health Data is lost too. Just kinda happened. Not sure what's up or how to fix.
For anyone having this problem. Just try to update to 10.2 or 10.3. This problem should be fixed since 10.1.1 🙂
Didn't work for me. Health Data is still empty post-upgrade. 😟
Health data lost after 10.1 update.
