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Oct 25, 2016 3:47 PM in response to surajbazaarby sarah_s1,Hello surajbazaar,
I see that you are getting error code -50 when trying to update your iPhone 5. I want to make sure that you can get the latest updates and you don't receive any errors.
I have an article that I would like to share with you: If you see an error when you update or restore your iPhone, iPad, or iPod
Please try the steps in this article and let us know if you receive the same error code.
Have a great day!
