BootCamp fails to start after upgrade to MacOS Sierra 10.12.1

After upgrading my MacBook (Retina 12-Inch, Early 2015) to the newest version of MacOS Sierra 10.12.1, my Windows 10 Bootcamp won't boot and throws off an ACPI.SYS error. Since the keyboard and mouse does not work in Recovery Mode, I plugged in a keyboard. I did a "Reset Files" and nothing. Before I wipe out my BootCamp partition and start over I wonder if anyone else encountered this problem after updating from MacOS Sierra 10.12.0...

MacBook, macOS Sierra (10.12.1), Macbook 12-inch (Early 2015)

Posted on Oct 25, 2016 6:45 PM

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Posted on Oct 31, 2016 6:20 PM

For those of you continuing to struggle with this issue, I wanted to provide you with the specific fix that worked for me, which is a variation on the theme. I did not end up having to reinstall Windows, which would have been a nightmare. Hopefully, Apple addresses this issue soon!


I was finally able to boot into my system after a god-awful number of tries. For some reason, it only occasionally works, with seemingly no rhyme nor reason. I tried variations of holding "option" at boot and selecting the boot camp partition, and booting into safe mode on the rare occasion that I was presented with recovery options. It also seemed like variations of having an external monitor and power hooked up seemed to help it boot – I never did get it to boot into Windows without being “docked.” Anyhow, all speculation… but if you can achieve a boot or safe mode of some kind:


In Windows Device Manager, I attempted to disable the Bluetooth adapter as mentioned in other threads, but it did not do anything – the same problem persisted. After trying many other solutions/restores/etc., I looked at the “devices by connection” view of device manager and noticed that Bluetooth was a child of “Broadcom Serial Bus Driver over UART Bus Enumerator.” I tried disabling that parent device (it is under “System devices”), and lo and behold, everything is rock solid again with multiple reboots.


While I have to live without Bluetooth connectivity, I think this is better than reinstalling the whole setup… hopefully we just have to live with that limitation until Apple issues a real fix and then we can re-enable Bluetooth.

213 replies

Mar 16, 2017 1:05 PM in response to vanyue

For anyone stil having the issue that hasn't completely restored everything (it isn't necessary in several cases), this is a definite update issue with a Bluetooth driver on 2016 MacBooks. I contacted Apple and gave them logs from my computer documenting the issue and they are investigating it with a hopeful update soon. Hopefully other people will take the same steps to get progress moving.

As for a temporary solution, boot up into safe boot and head over to the device manager. In there, switch to devices by connection and enable show hidden devices. You are looking for "Broadcom Serial Bus Driver over UART Bus Enumerator". Its parent should be not running (safe mode does this and it's why the computer should even be running now). You want to disable the parent. Should be able to run windows from here after a restart without needing a full restore.

Feb 12, 2017 7:30 PM in response to Loner T

Well I started a new thread as I didn't know this was an on going issue. Just purchased my MBP a1707. Feeling the burn after this. Cant stay on wifi, bluetooth mouse won't connect. Aww the frustration after reading all these post. So there just isn't a real solution as of yet?? I can boot into it just fine. But it seems laggy as ****. But glad to see I am not the only one.

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BootCamp fails to start after upgrade to MacOS Sierra 10.12.1

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