Messaging not notifying

my watch is not notifying me of messages, it's been fine up til now.

Posted on Oct 27, 2016 2:23 PM

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3 replies

Oct 29, 2016 11:35 AM in response to nana1948

Hi


How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:


  • If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.
  • If your iPhone is locked or asleep and your watch is unlocked (regardless of whether the watch screen is asleep or awake) and on your wrist, you will receive notifications on your watch.
  • If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.


More information:

Notifications on your Apple Watch - Apple Support


If notifications are not behaving as expected, the following steps may help (check after each):


Check your settings:

  • On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:
    • Check that the Alert Volume is towards the centre or right hand side;
    • Check that Silent Mode is not enabled;
    • Check that Haptic Strength is set to the middle or far right hand side of the slider.
  • On your iPhone, in the Watch app, go to: My Watch > Messages:
    • Perhaps choose Custom and check - under Alerts - that Show Alerts, Sound and Haptic are each enabled.

  • If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


    Restart both your iPhone and your watch, turning both off together, then restarting your iPhone first:


    Unpair and re-pair your watch:

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    Messaging not notifying

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