Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

error  ocurred -1

when i update iphone 5 c

**** imein no

i see this error

<Personal Information Edited by Host>

iPhone 5c, iOS 9.3.5, mei ****

Posted on Oct 27, 2016 5:42 PM

Reply
Question marked as Best reply

Posted on Oct 28, 2016 7:30 AM

Hi


First follow the general steps here:


If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support


If the issue then persists, follow the instructions here for error number 1:


Get help with iOS update and restore errors - Apple Support

2 replies

error  ocurred -1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.