iPhone 7 Plus Push email

Question

Level 1

6 points

iPhone 7 Plus Push email

hi all, since upgrading to my IPhone 7 Plus frim the 6 im having push email problems, both my iCloud accounts are not pushing, I have checked all setting and deleted the accounts and put them back on but still I'm only getting email when i open the mail app and pull down,

all settings are correct, both set to Push,

this is really driving me nuts as I have notifications for VIP that I needs to respond to and I'm not getting them until I manually check.

intresting it seems if I'm using the phone the odd push email will come in (not all) but the screen is off it's none.

ANy suggestions

Posted on Oct 27, 2016 4:23 PM

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Answer 1

Feb 8, 2017 10:38 PM in response to brenden dv

I am having the same problem with my yahoo email on my 7+. I have deleted account and reinstalled it. Then checked push and the push is on but when I click on the fetch data, push toggle is on but my outlook says push, but yahoo says fetch so when I click on it to change it the only options on there says fetch or manual?

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Answer 2

Feb 8, 2017 10:42 PM in response to Lilred127

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Answer 3

brenden dv

Community Specialist

Oct 28, 2016 1:56 PM in response to mad_angler1

Hi mad_angler1!

I understand your iCloud emails are not working with regard to push notifications, and I'm happy to help. As a first step, please sign out of iCloud, then sign back in under Settings > iCloud. Once you've done that, please test to see if emails are pushing correctly.

Thanks for using Apple Support Communities.

Cheers!

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Answer 4

dnair

Level 1

4 points

Oct 29, 2016 7:52 AM in response to mad_angler1

The APNs servers are timing out their connections to either the mail server or our devices. Nothing wrong with our devices or the little program running on them keeping the connection alive.

APPLE, fix your servers!

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Answer 5

Apr 3, 2017 11:09 PM in response to Lilred127

Will someone please find a fix????

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Answer 6

Apr 3, 2017 11:13 PM in response to Lilred127

4/3/17 8:13p HST. still having issue - help please??

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