Messages (on MacOS) has constant spinning beach ball

Hi,

In System Preferences > Internet Accounts reduce the number of Service trying to sync any Contacts app info.

In the Contacts App > Preferences > Accounts make sure only one account is being used (preferably the one being used by the iPhone and other iOS devices).

Obviously iCloud could also be a choice in this set up.

It is not an iMessages or iMessages server issue as such.

10:16 pm Saturday; October 29, 2016

Hi,

I have an AIM name from Netscape days that I have also converted to an Email account.

I have My Apple ID email from a NON Apple source from when I had a dial up account.

I also have the @me.and @iCloud.com names linked to that that are being Used under one name in Mail.

I have Google and Yahoo accounts.

Sierra tried to turn all of these On for Contacts without asking me which is how I discovered the issue.

I don't have Exchange.

However I have not found a way to run more than one Account in Contacts.

Hasn't running the two moved all the Contacts to both your lists anyway ?

That appears to be the issue - in simple terms iCloud gets all the Exchange names then because iCloud was Updated they feed back to all the Devices and then Exchange needs updating cause the list now includes th Family followed by a round robin of an endless loop of checking.

9:09 pm Sunday; October 30, 2016

Hi,

I have now seen several threads on this.

Whilst I have nothing concrete that are hints that very large numbers seem to be playing a part for some.

One person stated that reduced a 4,300 list down to 900 or so but noticed a change as the number was dropped below about 3000.

Mine is around 200.

9:42 pm Wednesday; November 2, 2016

Hi,

Report it http://www.apple.com/feedback/messages.html

You will not get any reply and if enough people also mention it, it will also be a while before we see any change via an update.

8:15 pm Thursday; November 3, 2016

I'm having the same trouble as Avical. I can not use Messages as there's a constant spinning beach ball. This started happening when I upgraded from OSX El Capitan to MacOS Sierra.

So I followed Ralph's good advice to shut off Contacts sync in iCloud. That worked! Thanks Ralph. I can now use Messages.

This is the only sync for the Contacts database so I now have to leave it off all the time in order to use Messages. I have a few other Internet Accounts but none are synching Contacts. I guess every few days I will shut down Messenger and turn on my iCloud Contacts sync so my iMac address book gets updated.

Feels like a bug to me. I am thinking of reformatting my HD and installing a fresh copy of Sierra to see if that fixes things.

Thanks again,

Dave

Dave: I adjusted my Contacts account settings to Fetch every hour. Rebooted the iMac, launched Messages and still got the spinning beach ball. I had to force quit the app again.

Ralph: I have about 2,500+ records in Contacts. I'd have to cull through my list one at a time and weed out the obsolete entries in order to get it below 1,000. But honestly, I might not be able to do that. It would take a long time. And why should I? Messages worked just fine until I upgraded to Sierra.

I'm still running Contacts without an active account enabled. It's the only way I can get Messages to work at this time. At least I have a workaround.

Thanks,

Dave from NJ

reported as a bug

thanks!