Safari certificate problem

I'm having a problem with Safari 10.0.1 on macOS 10.12.1


When I try to go to Walmart.com (no judgement please) all the images on the page fail to load properly. The Develop menu shows errors such as "[Error] Failed to load resource: The certificate for this server is invalid. You might be connecting to a server that is pretending to be “a14.wal.co” which could put your confidential information at risk." The page load fine with Firefox, but Opera fails like Safari. Safari on my other Macs with the same versions loads just fine. The Guest user on my Mac works fine. Obviously there is some issue with my user id on my Mac.


I have cleared the cookies & caches, looked at my Keychain, deleted cached files from my ~/Library and everything else I could think of. I even tried to reinstall the OS via Internet recovery (which failed because 10.12.1 is newer than 10.12.0). (For some reason I do not have a Recovery partition on my 1 TB Fusion drive.)


The only solution I can think of that I haven't tried is to wipe my drive and reinstall everything from scratch, which I really don't want to do. Any suggestions as to the cause and a simple solution?


Thanks, Dick

iMac with Retina 5K display, macOS Sierra (10.12.1)

Posted on Oct 29, 2016 8:14 PM

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13 replies

Feb 17, 2017 1:05 PM in response to Al in St. Pete

I don't know what you didn't understand, or perhaps you didn't read all of my posts. No matter how it's typed in, it doesn't load correctly for me.


Anyways, I went to the Genius Bar and they couldn't figure out the culprit but we did note that it was user specific, so I'll need to make a new user account on my mac and transfer all of my files over. This should ideally fix the issue for anyone else, too.

Feb 1, 2017 6:36 AM in response to Schwigs

If you type just wal-mart.com in to the address box this goes first to http://wal-mart.com which then redirects to https://www.walmart.com and works.


If you type https://wal-mart.com or https://www.wal-mart.com in to the address box it gives an error, this is because the certificate they are using only covers walmart.com or www.walmart.com and does not cover wal-mart.com


Ideally they would have either used both a wal-mart.com and walmart.com certificate for each or defined wal-mart.com as a 'subject alternative name' in the walmart.com certificate.

Mar 5, 2017 5:03 AM in response to Dick Goddard

Found the Fix. I've been struggling with this off/on for maybe 1.5 months now. Couldn't see Walmart, Container Store, Houzz and IDK what else. It's a GlobalSign certificate type issue.


Fix is to put this command in Terminal, hit enter. I didn't even have to reboot Safari or anything. Just went to Walmart, etc and it magically worked.


https://support.globalsign.com/customer/portal/articles/1353318

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Safari certificate problem

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