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Photoshop Elements

I have been using Photoshop Elements 2 then 4 when suddenly last week, I could no longer get the program to open. It crashed every time. It took some digging but I fixed it by using the following post from another site:

"For about 3 months now I’ve not been able to use Photoshop Elements 3 for no reason that I could find. I tried erasing preference files, repairing permissions, deleting plugins, emptying caches, uninstalling TWAIN drivers, removing over 300 fonts and re-installing all to no avail. The Adobe PSE support forums were of no use and I had resorted to either PSE2 or just making do in other software and hoping the problem would fix itself…

In the end, I tried running the software as another user on my Mac, and the program launched without issue so I knew that the installation and plugins were fine: it must be something specific in my personal Library directory that was the problem, so I checked for all the files that had been touched in that new users’ Library in the last 24 hours with:

find ./Library -atime 1
and there it was: Elements 3 uses Opera to drive the help system, and this also has a cache directory and preference settings which I had never touched before, so after:

rm -rf "~/Library/Preferences/Opera Preferences"
rm -rf "~/Library/Caches/Opera Cache"
rm -rf "~/Library/Preferences/Photoshop Elements 3.0 Settings"

I tried it again, and it worked."

I gave it a try. I deleted the files "Opera Preferences" "Opera Cache" and "Photoshop Elements 4.0 Settings" and sure enough Elements works like a charm.

PS: I also deleted Opera because I wasn't using it enough to deal with the problem again.

MacBook Pro 15", Mac OS X (10.4.8)

Posted on Dec 15, 2006 10:30 AM

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Photoshop Elements

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