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Can't reply messages from lock screen

Can't reply messages from lock screen

iPhone 6s, iOS 10.1

Posted on Oct 30, 2016 3:19 PM

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Question marked as Best reply

Posted on Jun 14, 2017 4:11 PM

Jesse80808,


Try this:


  • Open Settings.
  • Select Touch ID & Passcode. Enter your passcode.
  • Scroll down to the section labeled Allow Access When Locked.
  • In order to reply to the notifications from Lock screen, toggle on Reply with Message.
6 replies

Oct 31, 2016 2:55 PM in response to Danny150777

Hi Danny150777,

I see that you are having an issue replying to messages from your lock screen. I rely to a lot of messages from my lock screen, it is very convenient. Let's see how we can get this working for you.

Just to make sure, are you pressing deeply on the notification or swiping left to respond? The article Use Notifications on your iPhone, iPad, and iPod touch has more details on lock screen notifications, specifically, this section:

Notifications on your Lock screen

In iOS 10, you can interact with notifications on the Lock screen to catch up on news, respond to messages, and more without unlocking your device.

Here are some ways you can view and interact with notifications from the Lock screen:

  • To view your lock screen, press the Home button or Sleep/Wake button. If you have an iPhone 6s or later, lift your device to see the Lock screen.
  • To respond to a notification, swipe left over it, then tap respond. If you have an iPhone 6s or later, use can use 3D Touch. Just press deeply on the notification, then respond.
  • To open the app to respond, swipe right over the notification.

User uploaded file


If you're on an iPhone 6s or later and find it difficult to press deeply enough to activate the response interface, you may need to adjust your iPhone's 3D Touch sensitivity in Settings > General > Accessibility > 3D Touch: iPhone User Guide - 3D Touch

If you have 3D Touch disabled or are on an older iPhone (thus swiping left), and you're still having an issue, please give your iPhone a fresh restart: Restart your iPhone, iPad, or iPod touch

Let us know if this helps.

Have a great day!

Can't reply messages from lock screen

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