Apple TV only shows Computers and Settings

Apple TV only shows Computers and Settings and all others options are not there.

Posted on Nov 1, 2016 5:51 PM

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9 replies

Nov 2, 2016 2:55 AM in response to mramirez1018

Seems to have happened to a whole bunch of people (presumably just in the US, as mine is fine), just wait for things to get back to normal.

Some are saying that they have been told to change location and then change it back again as a temporary solution. Whilst some are reporting success doing this, others aren't and many that initially reported success are reposting saying they spoke too soon.

Nov 2, 2016 1:33 PM in response to mramirez1018

I had the same problem and tried various things like switching country and restoring Apple TV with no luck. I concluded that it was a problem with Apple's servers and decided to wait it out. Everything is now working as it should, but it did take a half day. They (APPLE) should be more forthcoming when there is an outage like that instead of letting us waste our time.

Nov 2, 2016 6:45 PM in response to mramirez1018

Same issue here - I was helping my in-laws troubleshoot and found that I had the problem myself - suspected Apple services issue - checked https://www.apple.com/support/systemstatus/ and everything was green there - no help. It was down all night last night, it would have been great if there was some kind of acknowledgement by Apple so you know where you stand. I wonder if Roku has the same kind of issue (Apps disappear if it can't connect to the mothership). Anyway sure enough - it's working tonight.

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Apple TV only shows Computers and Settings

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