how to proof purchase of a second hand ipad
How can I proof purchase of a second hand ipad 4 for unlocking if we have no idea who the original owner is but we can contact the seller who runs his own shop and is a relative
iPad, iOS 10.0.3
How can I proof purchase of a second hand ipad 4 for unlocking if we have no idea who the original owner is but we can contact the seller who runs his own shop and is a relative
iPad, iOS 10.0.3
Only the original owner of the device can unlock the device, or get assistance from Apple to unlock the device. You or your relative cannot get it done. The only proof of purchase that Apple accepts is the original purchase for the original owner, nothing from you as a second hand owner. Without the original owner, the device is worthless to you.
Ask the seller to contact that person or give you a refund.
(145769)
If you mean activation lock then you can't, Apple will only potentially help the original purchaser of a device (and if they have proof of purchase e.g. original receipt with the device's serial number on it), they won't help buyers of used equipment. You will have to find and contact the original purchaser, or return it to the store that you bought it from for a refund
I forgot to say that we had this ipad since the days of ios 7.0.6
Unfortunately that is irrelevant, only the original purchase receipt is acceptable
OK thank you, so it is a paperweight then
I am afraid so.
Time to sell it for parts so, it has served us well. 😢
how to proof purchase of a second hand ipad