Hello there, I got iPhone 6 for my birthday. The problem is, that the phone is SIM locked but we don't know who's the operator. How to check that? And what about R-SIM?
iPhone 6, iOS 9.3.3
The SIM lock is tied to the carrier. Do you know which carrier the phone is using?
Go to Settings > General > About and it should list a Network second from the top.
Contact that carrier to unlock the device.
The person who gave it to you should know!
Carrier: Carrier 24.0 ...
Update your carrier settings on your iPhone or iPad - Apple Support
Also try connecting the iPhone to iTunes and see if it prompts you to download the update.
What does it say next to Network?
As Pemintz25 suggested, contact the carrier to unlock the device.
He told me, that it's locked to T-Mobile England. I give them my IMEI and they told me, that they can't see the phone in their database... 😟😟
With some networks, all you have to do is put a new SIM card in. So if you switch to say AT&T, taking the T-Mobile card out and putting the AT&T one in fixes the problem.
That carriers support site should say how to unlock your device. If T-Mobile doesn't see it then perhaps the T-Mobile SIM card that is in your phone doesn't belong to that phone.
Doesn't look good but here is their support site.
Well the T-Mobile cards are only in England and I am from Bulgaria, using M-Tel (Mobitel). What about R-SIM? Is this illegal?
Most carriers in the UK require that you be a current customer in order to process an unlock request. You would have to get a T-Mobile UK SIM, and activate the phone on their network, then maintain service for whatever period of time they specify before they could process an unlock. There would most likely also be a fee involved. They make the rules, not Apple.
R-SIM and most variants are illegal in many jurisdictions. Can't comment on the laws in bulgaria.
Well, they didn't offer a shipping option... https://youtu.be/hz3VooWgx88 Any other ideas?
There are no other options.
ONLY the carrier the phone is locked to can remove the lock. If they will not or can not unlock it, then you can't use the phone except on their network. Return the gift with thanks and move on.
SIM Lock...
