Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: stefanjacksch
stefanjacksch Author
User level: Level 1
8 points

Stuck in guided access iOS 10

I am stuck in recovery mode . When I triple click the home button the passcode screen pops up , but I can`t enter the passcode , it gives me no option enter my passcode


Tried recovery mode ( home button then connect to itunes )

Reset ( Home and Power Button at the same time )


Nothing works ? Any other advice perhaps ?

iPhone 7, iOS 10.1.1

Posted on Nov 4, 2016 11:26 PM

Reply
Question marked as Best reply
User profile for user: Jonathan UK
Jonathan UK
User level: Level 10
163,805 points

Posted on Nov 5, 2016 6:57 AM

Hi


To turn off Guided Access, try triple-clicking the Home button and then, if Touch ID is enabled, holding your finger on the Touch ID sensor / Home button.

View in context
1 reply

Stuck in guided access iOS 10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up