On my iPhone 6 using ios10 I have the option to block a phone number by scrolling through the Recents menu in the Phone app, selecting the "i" button to open up an information menu regarding the number, and then scrolling down to the bottom of the screen and selecting "Block this Caller." However this option does not appear on the same phone, running same os, that my wife is using. How do we change this and enable the option to block the number?
I don't have contact cards for the numbers that I have blocked in the past. In other words, I've received a nuisance call, left it unanswered, and then gone back into my Recents list, hit the info tab for that number, scrolled down to the bottom of the menu and selected Block this Caller. This is not a number that is listed in my Contacts. However on my wife's phone there is no Block this Caller option listed on the very same info pane that I have on my phone.
Hi
The difference may be that you have created a contact card for the caller, which is required in order to block them.
Apple's instructions for blocking a caller are:
On a contact card, tap Block this Caller (tap the "i" More Info button in Favourites or Recents to see a caller’s contact card).
You can also block callers in Settings > Phone > Blocking & Identification. You don’t receive voice calls, FaceTime calls, or text messages from blocked callers.
More information:
Block this caller does not appear in iOS 10
