Unable to book flights on BA.com

i have tried to book flights on the BA website after upgrading to Sierra but could not get pass the passenger details page onto the payment tab - i gave up initially and booked via the BA phone line but today it didn't work- I have a MacBook Air and used my iPad to actually make the booking but have the settings changed or do i need to do anything else? Help please.......

Posted on Nov 5, 2016 1:42 PM

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3 replies

Nov 6, 2016 5:19 AM in response to Zurcloure

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis

Nov 6, 2016 2:31 AM in response to Carolyn Samit

Thanks Carolyn,


I have checked the App store and i have no updates, its really odd as everything else seems to work fine but it was only when I wanted to book the BA flights that i have the problem on not getting past the passenger tab and onto the pay tab (I know that there are other airlines available but BA have always been ok for me!)

Do you have any other ideas or shall I just live with it, after all I don't book that many flights!!

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Unable to book flights on BA.com

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