Find my friends on iPhone 7

Question

Level 1

8 points

Find my friends on iPhone 7

My husband recently switched from an iPhone 6 to the iPhone 7. Now I can no longer see his location on my phone. It shows his name but says location is unavailable. He can still see mine. How donwe fix this so I can see his phone again?

Posted on Nov 5, 2016 8:47 PM

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Answer 1

sberman

Level 10

263,655 points

Nov 5, 2016 9:04 PM in response to LBIC

You and your husband do have different Apple IDs, correct? You absolutely should.

Have him go to Settings > iCloud > Share My Location and be certain the settings are correct there.

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Answer 2

LBIC Author

Level 1

8 points

Nov 6, 2016 8:11 AM in response to sberman

Yes we do have separate Apple IDs. Thank you I will try that. I only looked to see if the location was on for the app and not iCloud. Thanknyiu

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