MacOS Sierra "blank PDF"

Apple has rewrote PDFKit in 10.12.2 and has removed several features that developers rely on which is why we have this issue!

SUBMIT THOSE BUG REPORTS OTHERWISE THIS WON'T BE FIXED!!

Full details below!

http://www.macrumors.com/2017/01/03/macos-sierra-users-avoid-broken-preview-edit- pdfs

To all my fellow Realtors with this problem... Zipforms (web-based software where most agents produce their real estate forms/contracts and export/print to pdf) is aware of the issue, and have somewhat of a workaround. https://support.zipform.com/zfplus/KBA-7113.asp

AH HA!!!!

Apple may have heard us!! I just installed 10.12.3 Beta 2 and now it seems things are working again!

I was able to open existing encrypted docs AND a freshly scanned doc then also saved it to encrypted and re-open it all without issue!

So they either put features back into the new PDFKit or they put in the old PDFKit, I'm hoping it's the latter cause the new one needs to just DIAF...

Get to it!!!

@kc2011 Hey! Thanks for the updated info.

I installed 10.12.3 Beta 3 (16D25a) and was working well with my PDF's in Preview again. Was worried about installing Beta 4 now, so thanks for testing and letting us know.

Derek

I have exactly the same problem on 10.12.4. Blank thumbnails on pdfs opened in Preview. (Also blurry pdfs when using Preview on an external monitor with my MBPr, but that's another thread.) This makes it very difficult when I'm in conference with my clients and we're trying to navigate pdfs for discussion.

I have searched extensively on this issue, and have tried literally dozens of "fixes", up to and including reinstallation of the OS. No joy.

For now I'm left with using Adobe's Reader, which isn't a good fit with my work flow. But as Apple's Preview app isn't working, it's what I have to do.

I don't understand Apple's approach to software QA. These sorts of problems should be caught pre-release or fixed posthaste when discovered after release. Submitting bug reports seems as effective as putting a message in a bottle and tossing it into the sea.

Sorry for the rant. But one grows tired of the "one step forward, two steps backwards" that seems to characterize MacOS releases lately.

10.12.2 solved the problem for me.

Same problem...is there anyone can help us?

thanks

Anche il mio inglee non è il massimo, per cui ti volevo chiedere se il problema si presenta per tutti o solo per alcuni pdf. Nel mio caso, dopo l'aggiornamento a sierra, le anterprime sono bianche per tutti i pdf che provengono dallo scanner.

Ho chiesto informazioni in giro, ma nessuno mi ha saputo spiegare il motivo.

Thanks a lot.

in another post they suggest to open a ticket here:

I would be inclined to report it as a bug: http://www.apple.com/feedback/macosx.html

I've already done!!

Hello!

I'm having exactly the same issue after upgraded to Sierra 10.12.1. Some of the PDF files got mysteriously "blank".

had a case of an email attachment that was readable at Iphone6, but not at my MAC.

to get worst, files seems to be corrupted, once get's "blank" can't open at other devices too. apparently 20% what I have is corrupted.

I'm having the same problem after updating. A large % of my PDFs (both stored locally and new ones downloaded/accessed from DropBox) are showing up as blank white pages. If I view my dropbox files in the browser on their website, I can view them fine. It seems as though once I download them and try to use Preview, they show up as blank pages.

I manage to open some of PDF files using the APP "wondershare PDF-editor", after "saved as" could open with preview again. does not work to all files, not a solution...

I have same issue :/

Hi All,

I have the same issue after updating to Sierra.

Actually two related issues, one about the scanner, and the other about the produced PDF. Here the solutions I found, hoping Apple (and HP) will fix that shortly:

1. The Scanner tab disappeared from My HP driver (HP C5180) and HP's App (HP Easy Scan) does not seam to find my scanner. (Sierra updated to 10.12.1 and printer driver uninstalled and reinstalled, with no improvement)

Solution: connect directly to the HP printer's internal web server using a browser use the scan function on printer's web page. This produces a PDF, but that PDF appears as a blank page in Preview (and mail attachment, which uses the same PDF engine).

2. Some PDF (all ?) appear as blank page in Preview and Mail attachment

Solution 1: Use Firefox's internal PDF viewer. Open Firefox preferences, click on Application tab, and select Preview in Firefox in the Portable Document Format (PDF) option line. Then you can open any PDF using firefox and the content will appear, but with pretty poor qulity though. (See solution 2 below for better quality). For example, run the following command in a terminal:

$ open -a Firefox image1.pdf

Solution 2: Install the xpdf MacPort package. In my case, the only little problem was that one of the dependencies, openmotif, failed to install because it was itself depending on a dependency that needed to be reinstalled with another variant. Going to the point, the following sequence worked for me (assuming you have MacPorts installed and up to date):

$ sudo port install xorg-libXt +flat_namespace

$ sudo port install openmotif

$ sudo port install xpdf xpdf-tools

Then to view a PDF (with much better quality than firefox's internal viewer):

$ /opt/local/bin/xpdf image1.pdf

Hope it helps.

Olivier.

Thanks! It's works very well with Firefox. could open even the files I thought were corrupted. than, is possible to print to a new PDF file and open on preview as before.