Safari doesn't open Google Maps

Try this simple trick...When you hit the 'Directions' from browser, it will redirect you to the page saying 'Open in Google App'. We usually hit the bottom right corner arrow to start the directions. Instead of that, hit the 'OPEN' button on the top right corner on the same page. It will be gone forever. It worked for me. Good luck!!

I think I figured it out, though it's not intuitive. When you get the prompt "Open link in app?", hold the "Open" button down for a second to get a drop down of more options. Then choose open in app. Someone probably answered this already, but I couldn't find it. Let me know if it works for any of you.

Try this simple trick...When you hit the 'Directions' from browser, it will redirect you to the page saying 'Open in Google App'. We usually hit the bottom right corner arrow to start the directions. Instead of that, hit the 'OPEN' button on the top right corner on the same page. It will be gone forever. It worked for me. Good luck!!

I personally figured out the problem (at least for my devise) yesterday.

Lets say I enter an address on Safari search and it comes up with a result usually presenting the destination on the map. I press the icon to go to that destination.

Now what I came up with, is that BEFORE pressing the "use the app" box, you have to press on the starting point and chose "my location".

If you do that and THEN press go to app, it WORKS FINE!

If you don't chose the starting point BEFORE pressing the "use my app" option, it says: unsupported link.

I hope that helps.

Delete google maps app

soft reboot holding home and power

download google maps again

That's fixed it for me

Good luck

It's frustrating. I've been having the same ongoing problem. I've also read up and tried each of these steps, systematically and there is no change.

I don't want to be rude, but when it is suggested to 'delete and reset the entire device' as the only solution that seems to say "we don't know what is happening so scorch all your settings and data history and live with it"

IMO seems like a less than appropriate response to the many customers having the same problems with the iOS. Maybe someone knows of a better approach. How do lingering problems escalate to get more eyes looking into a fix.

I would appreciate knowing if there have been successful solutions which you can share. Thanks, R

There is a series of settings that must be done that I had done on my previous iPhone but I can't seem to locate the info anywhere on Google. I remember I typed something somewhere...

I will get back when I locate it.

Thanks for the update. Will deleting google maps app also delete the google maps data; my places, routes, timeline etc? It seems easier to suggest deleting the other guys app instead of fixing my own infract

I realize this is an old thread, but since this support community is a repository of information for people looking for solutions in the future, I thought I'd post a solution here anyway. I'm currently using an iPhone 6, running iOS 11.1. If you're using a different iOS device and/or a different version of iOS, your mileage may vary.

Here's the solution I found: when you send directions from the desktop version of Google Maps to your iPhone, don't simply press "View in Google Maps" in the email. Instead, LONG PRESS (press and hold) "View in Google Maps." A new window will open, where you can choose whether to Open in Safari, or Open in "Google Maps." Choose Open in "Google Maps."

I hope this helps.

I tried all of these steps too with no success. Was there further follow up or was this addressed on a different string?

Thanks

Yes, that is really annoying. It does work in Chrome - I'll probably have to start using it more if this doesn't change.

This fixed it for me - thanks!! I've been trying to fix this for a long time!!

Terrific. Many thanks. Your suggestion works. It seems the only way you can set it to default to using the app you already Have installed.

Cheers

Sajtek