iPhone 7 Plus screen marred by mysterious crossed lines

It is March of 2017 and I still got this problem.. I sent it back to the shop I ordered the phone from and they gonna send it straight to reparation. Too bad there is nothing to do about it rather than sending it back where it came from..

Yep, I too have had this same issue.

I took it into the apple store, they cleaned the screen with a microfibre cloth and it went away, genius shrugged and said it's not screen damage as it wipes away.

But yeh, make a call or use the phone and bam, the crosses re-appear.

So thinking there is something sitting under the glass that is putting heat onto that area perhaps?

Might take it back in and see if I can get another genius to do a replacement on it.

Had this exact issue as well. Seems to really show when there is hear involved (in pocket, in sun, just breathing on it).

Took mine to the local Apple Store today and they replaced the screen on-site. Do NOT see the issue with the replacement so far.

Warren

I've bought an iPhone 6s two days ago and I started noticing these same crossed lines under the screen. When I clean the phone with a bit of pressure the lines disappear, but after some time they come back. They are not too visible, but I fear they might get worse with time.

Today I went to the Apple Store where I have bought the iPhone and they made the trade for a new device... ok? No... not ok. I was really surprised that, after coming home and playing with the phone a bit, reinstalling apps and such... the lines were there again!

I am starting to think that or I am too unluck, or the batch has a problem... or is this normal for iPhones?

I don't know... this is my first iPhone... and I am seriously starting to think that I should have bought another Samsung phone. At least I've never had this kind of issue with their super AMOLED screens.

Hi

If you are concerned about a potential manufacturing defect, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your iPhone checked and, if recommended by Apple, serviced or replaced under warranty:

• Contact - Official Apple Support
• https://twitter.com/applesupport
• http://www.apple.com/retail/geniusbar/

I noticed the same thing on my 1 day old iPhone 7 Plus. Only noticeable when the display is off and finger prints/smudges are on the glass. Clean the screen and you don't see the cross pattern until you start using the phone again. Not impressed.

Here it is...

WTH

?

I exchanged mine at Best Buy. So far the new iPhone does not have that problem.

That would be heat not hear...

same marks on my 1 day old iPhone 7 , sent my phone to apple service centre , waiting for revert

Did they fix it?

Happened to me too. The retailer replaced the phone. So far so good.

I have the same problem with my screen, just sent it to the iservice in Vietnam but they dont guarantee that my ip will be replaced the screen or exchange the new one.