iPad is disabled: Connect to iTunes

Check iTunes again, and find out the exact Error Message number. Then you can click on the number from this Support Article and use the Troubleshooting steps outlined for that error:

Get help with iOS update and restore errors - Apple Support

Best of luck,

GB

My grandchild used my iPad without telling me. She disabled my iPad.

Trying to connect to iTunes it's not working

The link I provided lists all of the error codes and the troubleshooting. This is what you get when you click on 1671:

Check for communication issues

If you see error 1671, iTunes is downloading necessary software. Wait for the download to finish and try again. To see how long the download should take, you can click the down arrow in the upper-right corner of iTunes.

If you see one of the issues below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch:

• 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200
• "There was a problem downloading the software."
• "The device isn't eligible for the requested build."

Check for communication issues between iTunes and Apple software-update servers. Also check for issues with third-party security software.

If you still see an error message, contact Apple Support.

The items in blue are additional links.

Cheers,

GB

Follow the instructions in this support article that best apply to your situation:

If you see the Connect to iTunes, or you forgot your passcode, or your device is disabled - Apple Support

Cheers,

GB