Music in Apple Music family sharing is gone
My family and I have Apple Music and some people had theirs disappear. All music was gone on iPad and iPhones. Why?! How can we recover or fix this?!
iPhone 6
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User profile for user:
raina_b22
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Community Specialist
Hey VicNav,
If I understand correctly, you and your family are using Apple Music with a Family Membership and the Music has disappeared. I would recommend you read this article, use it to help troubleshoot the issue.
If I understand correctly, you and your family are using Apple Music with a Family Membership and the Music has disappeared. I would recommend you read this article, use it to help troubleshoot the issue.
If you have issues with your Family Membership:
- Make sure that all members of the Family Membership are sharing their iTunes Store purchases.
- Make sure that you’re signed into the iTunes Store with the Apple ID and password that you use to share content with Family Sharing.
- Sign out of the Music app, and then sign back in.
Learn what to do if you still don‘t see your family‘s shared content.
Apple Music and Family Sharing
Thank you for using Apple Support Communities. Have a good one.