iOS Safari favorites keep disappearing

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Level 1

10 points

iOS Safari favorites keep disappearing

Hello, I have a problem with iOS Safari favorites as those bookmarks (but ONLY favorites) keep disappearing and not syncing with my Macbook Pro via iCloud. All the other bookmarks sync and work just fine, but favorites don't. I just keep adding them manually over and over again but after a few hours or something they are just gone. This happens to both my iPad Air and iPhone 7 Plus. This happened to my previous iPhone 6 too. This is really annoying as I cannot find the working solution on the internet. Maybe some of you had the same problem and figured it out?

Posted on Nov 9, 2016 2:54 PM

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Answer 1

Edd23 Author

Level 1

10 points

Nov 10, 2016 8:22 AM in response to Eric Root

I've searched the internet for the solution before and that's what pretty much everyone suggest. I've tried all of that many times and it's not working. All the bookmarks reappearing except those in Favorites folder. I'm starting to think maybe the problem is with my MacBook? When I'm trying to understand what's happening, it looks like there should be some file stored in my iCloud preferences or somewhere, I don't know, that contains all the bookmarks - including Favorites - that need to be synced. So maybe the problem is with that file, if there is such thing?

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Answer 2

Eric Root

Level 10

685,311 points

Nov 10, 2016 11:16 AM in response to Edd23

Try Settings/iCloud and slide off syncing. Wait a few minutes and then resync.

Try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing.

Have you tried signing out of iCloud and then sign back in?

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Answer 3

Edd23 Author

Level 1

10 points

Nov 10, 2016 11:32 AM in response to Eric Root

Actually no, I haven't tried signing out of iCloud and now wondering if that would have helped. But I believe I've fixed the problem myself. I turned off Safari syncing in all of my devices, found MacBook Safari Bookmark.plist, moved it to Desktop, relaunched Safari, deleted default bookmarks and imported them back from the .plist file on my desktop and then enabled iCloud syncing on all devices. It turned out that for some reason my Favorites folder was named BookmarksBar or something like that so I manually moved all the bookmarks from that folder to my Favorites and now everything seems to be working just fine. But thank you for trying to help!🙂

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