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I have ten devices associated with my apple account. Three of these devices I either no longer own or cannot access. I have a new device I need to set up on the account for our apple music family account and cannot remove the old devices. When I log into my account and go to manage devices the remove buttons are grayed out. How can I remove these devices that I cannot access any longer?
iPhone 6, iOS 10.1.1
Signing out and signing back in helped for the one device that I can still access. I can no longer access the other two devices. Both devices that I can't access should have been signed out and wiped clean before they were traded in but the remove button is dimmed. Any way to remove devices that I can't sign out of?
Signing out and signing back in helped for the one device that I can still access. I can no longer access the other two devices. Both devices that I can't access should have been signed out and wiped clean before they were traded in but the remove button is dimmed. Any way to remove devices that I can't sign out of?
If you can't click Remove (the button is dimmed), the device that you're trying to remove is connected to your Apple ID. Sign out of the iTunes Store on that device, then try again to remove it.
can't remove old devices from apple account
