photo booth red button not responding
I am trying to take a selfie with Photo Booth. Push red button, nada happen. Why?
MacBook Pro (Retina, 13-inch, Mid 2014), macOS Sierra (10.12.1)
User profile for user:
darren.s
User level:
Community Specialist
Hello thelma rittenhouse,
Thanks for asking about Photo Booth here in the Apple Support Communities.
I would like to recommend you try restarting your computer to see if that solves the problem and allows you to take a picture. If not, then please check if the issue occurs in safe mode and a test user. Safe mode will tell us if the issue is related to a startup item or plugins, and sometimes is all that is necessary to correct a problem. A test user will let us know if the issue is isolated to your account, or system wide.
This help article will help you with the steps for safe mode: Try safe mode if your Mac doesn't finish starting up . If everything is working properly in safe mode, but then is not working after you restart the Mac to leave safe mode and boot back into your user account, please check the section titled "If an issue doesn't happen in safe mode" for troubleshooting steps.
If the issue is also happening in safe mode, you want to test this in another test administrator user account on your Mac. Please check this help article: How to test an issue in another user account on your Mac . If the issue is being experienced in the test user also, then we need to check the section titled "If an issue happens in more than one user account" from the article provided above which will lead you to this help article: Mac OS X: How to troubleshoot a software issue .
Thanks again and have a great rest of your day.
Thanks for asking about Photo Booth here in the Apple Support Communities.
I would like to recommend you try restarting your computer to see if that solves the problem and allows you to take a picture. If not, then please check if the issue occurs in safe mode and a test user. Safe mode will tell us if the issue is related to a startup item or plugins, and sometimes is all that is necessary to correct a problem. A test user will let us know if the issue is isolated to your account, or system wide.
This help article will help you with the steps for safe mode: Try safe mode if your Mac doesn't finish starting up . If everything is working properly in safe mode, but then is not working after you restart the Mac to leave safe mode and boot back into your user account, please check the section titled "If an issue doesn't happen in safe mode" for troubleshooting steps.
If the issue is also happening in safe mode, you want to test this in another test administrator user account on your Mac. Please check this help article: How to test an issue in another user account on your Mac . If the issue is being experienced in the test user also, then we need to check the section titled "If an issue happens in more than one user account" from the article provided above which will lead you to this help article: Mac OS X: How to troubleshoot a software issue .
Thanks again and have a great rest of your day.