How do I completely remove Avira?

I tried to remove Avira (free version) by moving the uninstall tool from the Apps folder to the trashcan. After reboot, the Avira icon was gone, but avwatchdogx.bin and the avguard threads are still running. I tried reinstalling Avira, but it refuses to continue becuase "Avira is already installed".


I could stop the daemon and manually remove every file and folder with "avira" in the name, but I might miss config file changes. I've posted to the Avira community, and so far nobody has responded. Can anyone here help?

MacBook Pro with Retina display, macOS Sierra (10.12.1)

Posted on Nov 12, 2016 6:55 AM

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5 replies

Nov 29, 2016 5:27 PM in response to garybaus

Thanks to all responders, and sorry for not replying sooner. I contacted Avira and they supplied a script to do the file removal chores. I had already determined all the files using "sudo find / -iname '*av*' -print", but I didn't want to have to grep all plists and config files to see if something was left dangling. Problem now fixed. Thanks again!

Nov 12, 2016 2:55 PM in response to garybaus

What backups do you have?


Assuming the answer is "none" create a Time Machine or equivalent backup first. Until then, make no other changes to your Mac's file system.


Then: Restart your Mac in "Safe Mode". That will prevent all the processes associated with "Avira" from launching at boot. Repeat the manual removal technique you described, bearing in mind that it may result in a system that is unstable or cannot be started. Your recourse in that event would be to completely erase and restore your Mac from the Time Machine backup.


Then: never install any non-Apple "anti-virus" garbage, ever again.

Nov 12, 2016 3:05 PM in response to garybaus

For what it's worth these are the files and processes associated with the version of "Avira" I installed for evaluation purposes. Please bear in mind that it may not be a complete list or apply to the version that you installed.


Uninstaller app and one folder in Utilities


~/Library/Application Support/Avira

/Library/Application Support/Avira

/Library/LaunchAgents/com.avira.antivirus.ipm.ui.plist

/Library/LaunchAgents/com.avira.antivirus.odscan.default.plist

/Library/LaunchAgents/com.avira.antivirus.systray.plist

/Library/LaunchAgents/com.avira.antivirus.update.default.plist

/Library/LaunchDaemons/com.avira.antivirus.dbcleaner.plist

/Library/LaunchDaemons/com.avira.antivirus.ipm.loader.plist

/Library/LaunchDaemons/com.avira.helper.watchdox.plist

~/Library/Saved Application State/com.avira.controlcenter.savedState


kernel extensions:


com.avira.kext.FileAccessControl


logs:


/var/log/com.avira.helper.watchdox.log


processes:


AV_Systray

savapi

avguard.bin

avguard-ondemand.mgmt x2

avguard-scanner (many)

avlogwriter

avqmd

avasavapi-super

avwatchdox.bin

avbackendproxy worker (avguard-license) (many)

avbackendproxy worker (update)


After using its uninstaller the following files and folders will remain and require manual removal


~/Library/Application Support/Avira

/Library/Application Support/Avira

~/Library/Saved Application State/com.avira.uninstall.savedState

~/Library/Saved Application State/com.avira.controlcenter.savedState

/var/log/com.avira.helper.watchdox.log


Good luck.

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How do I completely remove Avira?

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