Icloud works on my pc but shows as an empty file on my laptop

What if I don't see all my files at iCloud.com?

When you turn on iCloud Drive, any documents that you already store in iCloud automatically move to iCloud Drive. You can see your files on iCloud.com in the iCloud Drive app and iWork apps (Pages, Numbers, and Keynote).

If you don’t see your files in the iWork apps or in iCloud Drive, make sure that you set up iCloud Drive on all of your devices. If you don't see the files from your Mac Desktop and Documents folder on iCloud.com, go to System Preferences > iCloud, then click Options next to iCloud Drive and make sure that it's turned on.

If you need to access a file that you deleted within the last 30 days, you can recover it.

1. Sign in to iCloud.com.
2. Click Settings.
3. Under Advanced, click Restore Files.
4. Browse the list of files in the Restore Files window.

Files are removed from Restore Files in 30 days.

What if my files don't update to iCloud?

Check these things first:

• Make sure that you have enough iCloud storage. If you exceed your limit, you can buy more iCloud storage.
• Sign in to iCloud on all of your devices and turn on iCloud Drive.
• Make sure that you have an active Internet connection on your Mac and on your iPhone, iPad, and iPod touch.
• Install the latest versions of Pages, Numbers, and Keynote. See which versions of Pages, Numbers, and Keynote you can use with iCloud Drive.
• Create a new document and save it to see if it uploads to iCloud. If it does, see if the other documents start uploading.

If you tried these steps and your files still don’t upload to iCloud:

1. Stay signed in to iCloud.
2. Save your updated files to a different folder on your Mac or PC.
3. Contact Apple Support.